Dynamic Tech Solutions

by Terry Watson | May 5th, 2011
Dynamic Tech Solutions

Dynamic Tech Solutions (Photo by: HG)

Knowledgeable. That word best describes the ambitious team of Dynamic Tech Solutions, LLC of Greensboro. Operated by the husband and wife duo of Todd and Felicia Mitchell, along with Marc Robinson, they have positioned themselves to be a reliable solution for computer repair, networking, upgrade services, and more.

Along with years of experience in management, technical support, networking, and computer training and repair, Todd has earned a degree in Engineering Technology with strong focus in computer science and now is seeking higher education in Information Systems Security. While currently pursuing a masters degree in Business Administration, Felicia already holds a bachelors degree in Business Administration. Marc holds a degree in Computer Electronics Technology from ECPI College of Technology and serves on several educational boards in the Triad area.

DTS was initially formed as a sole proprietorship in 2009, but was reconfigured as a Limited Liability Corporation in February of 2010. A self funded company, DTS started without any grants or small business loans. They enjoyed the luxuries of being a home office start-up venture and utilized a one room studio in the owner’s home while serving customers primarily in Guilford County. As word traveled about the quality and dependability of DTS services, the need for more operating space grew.

Eight years ago the Mitchells experienced an issue with their computer system failing. Instinctively, they took it to a computer repair shop. Instead of getting a working system after the repair, they picked up a system that was yet to be repaired. Unfortunately the repair bill still had to be paid. At that point they vowed that it would not happen to them again and that began the creation of DTS. The combination of the passion of Information Technology (IT) and their drive for business charged this couple to continue their pursuit to ensure no one else would experience what they had.

Dynamic Tech Solutions, LLC offers computer repairs, training, consulting, upgrade services, and more to clients in two major categories: residential PC users and small business users. DTS also provides Security, Maintenance, Recovery, Installation Options, Virus and Spyware removal, Security and Performance, Wireless Networking, Secure Network, Computer Tune Up, Data Backup, and IT Management and/or Help Desk Support for business.

Customer satisfaction is the driving force for DTS. As consumers are becoming increasingly more demanding and less tolerant of not having their expectations met, DTS affirms they want to do a well enough job so that their clients will refer family and friends to their company. They say, “This is the way we build our business: we offer solutions and our customers keep us employed.” DTS strives to be “The solution to your computer needs” while “Bridging the Gap between You & Technology”.

The DTS team says their inspiration comes from seeing minorities who have built their companies from ground up and are still in business. “It brings us a great deal of satisfaction being in the company of those business owners,” they state. “We are fueled by our fellow business owners will to succeed. We are inspired by each others’ personal stories and desire to be successful.”

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