The Coffee Cone Cafe

by Terry Watson | January 14th, 2016
The Coffee Cone Cafe Team (Photos by Mykel Media Company)

The Coffee Cone Cafe Team (Photos by Mykel Media Company)

The Coffee Cone Café is a dual coffee shop and half ice cream parlor nestled right on the outskirts of the University of North Carolina-Charlotte campus. Not just a typical coffee shop, they offer a vast line of coffees, pastries, desserts and more. Their menu includes signature blend brewed coffee, hand crafted espresso drinks, teas, tisanes, hot cocoa, hot spiced cider, and real fruit smoothies. They also have more than 24 flavors of frappe’s, milkshakes, ice cream, sundaes, and banana splits. Additionally they have fresh baked pastries delivered daily.

Owned by Nakeisha and Drumm Flowers, the idea for opening a business began in 2013. The pair completed a myriad of entrepreneurial classes at Central Piedmont Community College’s Small Business Center. After taking the classes they spent the following year building their credit scores to ensure they would get the lowest possible interest rates on anything needed to finance for the new business. Then in early 2015 their pastor preached a series titled: “Sandman – All about the dreams God has planted in our hearts”.

Nakeisha describes herself as a very safe person who definitely is not a risk taker. Her husband, Drumm is an entrepreneur by spirit. She says that series really spoke to them. This was our dream, but I was afraid of failure and the overwhelming amount of work it would take to make this dream become a reality,” she said. Then one day while in church confirmation came when their Pastor said, “If you’re not petrified, then it’s not a God given dream”. She says he went on to say that if God put it in your heart, all you have to do is take the first step and He will take care of the rest. At that point it clicked for Nakeisha. She decided to take the first step and write a business plan. From then on it has been nothing short of the favor of God.
Nothing has come easy for the couple. The Coffee Cone Cafe and its owners strive for excellence and conduct ourselves in a manner that is pleasing in the sight of God. They also are very determined to provide a superior product with the best possible customer service experience possible. Nakeisha says they love the opportunities they get serving people. “Customers know when you care about them and their experience. It’s our passion to see people smiling and enjoying our products,” she says. “We are inspired by God’s grace and mercy to allow us the opportunity to be in this position of leadership. Just the fact that we get to show His love on a daily basis through our lifestyle and service to others is pretty amazing. That’s good customer service”.

In order to be successful in business, you have to be willing to invest time, education and effort into the business. Drumm says, “It doesn’t just happen; you have to do the footwork to make it happen. The biggest challenges we’ve faced were working with others. It can be daunting while waiting for others to do their part so you can move forward.” In the future, the couple plans to open two additional locations in the Charlotte area within the next three years.

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